Frequently Asked Questions
80hi FAQ — Answers to all your questions here
Account, deposits and withdrawals, bonuses, games, and security — find detailed information on everything in one place.
80hi is one of Bangladesh's popular online gaming platforms. Whether you are a new player or an experienced one, many questions come to mind. This FAQ page has been created so you can get clear and straightforward answers on everything from depositing with bKash and using the welcome bonus to placing bets on BPL matches and keeping your account secure. If you cannot find your question here, our 24/7 Bengali live chat support is always by your side.
Account and Registration
Opening an account at 80hi is very simple. All you need is an active mobile number, a password, and a valid bKash, Nagad, Rocket, or Upay account. Fill in the registration form and your account will be active within a few minutes. Please note, 80hi is only for those aged 21 and above.
No. Under 80hi's rules, each user may only operate one account. Creating multiple accounts may result in all accounts being suspended and bonuses cancelled. If you have trouble accessing your account, contact us immediately via live chat — there is no need to create a new account.
Go to the 80hi Login page and click the "Forgot Password" option. A verification code will be sent to your registered mobile number. Use the code to set a new password. The whole process takes just a few minutes. If you have trouble, our Bengali-speaking support team is available 24/7 on live chat to help.
80hi is a secure platform and may request account verification in certain cases, particularly for large withdrawal amounts. The verification process is handled entirely in Bengali and the support team guides you through every step. Your information is fully secure and protected through SSL encryption.
Deposits and Withdrawals
Deposits from bKash, Nagad, Rocket, or Upay to 80hi are usually credited to your account within a few minutes. If there is a delay for any reason, contact us via live chat with your payment reference number and our team will resolve it quickly. The minimum deposit amount is just ৳200.
The average withdrawal time at 80hi is just 15 minutes to 2 hours. Most requests are completed within that time. The minimum withdrawal amount is ৳800. It may take slightly longer during peak hours, but our team always works as quickly as possible.
No hidden charges are applied by the 80hi platform. However, bKash, Nagad, Rocket, or Upay's own mobile banking fees may apply — this is entirely subject to the payment provider's own rules. Check the charges in your mobile banking app before making a transaction.
Yes, deposits and withdrawals can be made using all four methods: Nagad, bKash, Rocket, and Upay. It is generally recommended to withdraw using the same method you used to deposit. This speeds up processing.
In some cases it may be possible to cancel a withdrawal request while it is still being processed. If the request is still pending approval, contact us via live chat. Once it has been sent to the payment provider, it can no longer be cancelled.
Games and How to Play
At 80hi you can bet on BPL as well as T20, IPL, and other international cricket matches. Go to the cricket section, select an ongoing or upcoming match, choose your preferred market, and enter your bet amount. Live betting is also available during matches. See the cricket page for more details.
Yes, 80hi is fully mobile-friendly. You can play slots directly from the browser on any Android or iOS device — no separate app download is needed. PG Soft's Fortune Tiger, Gates of Olympus, Aviator, and hundreds of other games are optimized for mobile.
RTP (Return to Player) is the average percentage of total bets that is returned to players over the long term in a game. For example, an RTP of 96% means there is an average chance of ৳96 being returned for every ৳100 wagered. However, this is an average figure — the result of each spin is independent and random. All games at 80hi are operated with fair play guaranteed.
80hi's live casino section features live tables from Evolution Gaming and Ezugi. While the interface on most tables is in English, 80hi's main platform operates in Bengali and the support team provides assistance entirely in Bengali. Contact us via live chat for any questions.
Aviator is a crash game by Spribe. A plane flies upward and a multiplier keeps increasing. You must "cash out" before the plane crashes. If you cash out at the right time, you win according to that multiplier. It is an exciting game that combines timing and strategy.
Bonuses and Promotions
At 80hi, a 120% bonus on your first deposit up to a maximum of ৳15,000 is available. This means if you deposit ৳10,000, you can play with a total of ৳22,000. To receive the bonus, use a promo code if applicable when making your first deposit. Read the terms and conditions for full details.
A wagering requirement is a condition to bet a specified number of times before bonus funds can be withdrawn. The wagering requirement for 80hi's welcome bonus is 25x. This means if you receive a ৳1,000 bonus, you must place ৳25,000 in bets before the bonus becomes withdrawable. Slots, cricket, and other games all contribute toward meeting this requirement.
80hi's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. When you open an account you enter at Bronze level. You can gradually move up to higher levels through regular play. At Diamond level, weekly cashback of up to 1.2% is possible.
Cashback is paid weekly according to your VIP level. You will receive weekly cashback of up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond. Cashback is generally added to your account at the start of the week. Contact us via live chat for more details.
Most bonuses can be used across the main game categories including slots, cricket betting, and live casino. However, certain specific promotions may have special conditions. Read the details of the relevant promo to find out where a bonus can be used and what conditions apply, or ask the support team.
Security and Responsible Gaming
Yes, all personal and financial information at 80hi is kept secure through SSL encryption technology. Your information is never sold or shared with third parties. Read our privacy policy for more details.
80hi is only for those aged 21 and above. Minors are not permitted to create or use an account. If age verification is required, the account may be temporarily suspended. It is everyone's responsibility to respect this age limit.
You can request a temporary or long-term self-exclusion at any time. Contact us via live chat or at [email protected] and our support team will take the necessary steps promptly. Visit the responsible gaming page for more details.
80hi takes responsible gaming seriously. If you want to set a daily, weekly, or monthly deposit limit for yourself, let our support team know. They will help add the limit to your account. This is an effective way to keep your budget and time in check.
Our support team is available in Bengali 24/7. Live chat is the fastest channel — you can start a chat from any page on the site. To contact us by email, write to [email protected]. 80hi does not offer phone or WhatsApp support.
Contact Support
Live Chat
Instant assistance in Bengali 24/7. Start a chat from any page on the site.
Email Support
For detailed questions, write to [email protected]. We will reply as quickly as possible.
Self-Help
Find answers to common questions on this FAQ page and on the about us page.
Still have questions? Contact support
Our Bengali-speaking team is by your side 7 days a week, 24 hours a day.