80hi Privacy Policy

80hi ("we", "us", "platform") is a safe and reliable online gaming platform in Bangladesh. We are always careful and responsible in collecting, using, storing, and protecting the personal information you provide to us while using our services.

This Privacy Policy ("Policy") will tell you what information 80hi collects, why it is collected, and how that information is used and kept secure. By using the 80hi website and services, you consent to the terms of this Policy.

This Policy is consistent with 80hi's Terms and Conditions and both documents operate as complements to each other.

We collect the following types of information for the purpose of account registration, managing transactions, and providing services on 80hi:

1.1 Personal Identity Information

• Full name and date of birth
• National Identity Card (NID) number or passport number (for verification)
• Active mobile number
• Email address
• Permanent and current address

1.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay account number
• Deposit and withdrawal amounts and dates
• Transaction reference number
• Bonus and reward-related information

1.3 Technical Information

• IP address and device type
• Browser and operating system information
• Traffic source and page visit information
• Cookies and session data
• Login time and session duration

1.4 Gaming Behavior Information

• History and results of games played
• Bet amounts and timing
• Preferred game categories
• Responsible gaming limit settings

We collect your information in various ways:

2.1 Directly Provided Information

Information you provide by filling in registration forms, updating your profile, using contact forms, or via live chat is collected directly.

2.2 Automatic Collection

When you visit our website, certain technical information is collected automatically through cookies, web beacons, and log files. This information is used to improve the functionality of the site.

2.3 Through Third Parties

Information may be verified from trusted third-party services when needed for identity verification or fraud prevention. These third parties are always required to comply with our data protection standards.

80hi uses your personal information only for the following legitimate purposes:

• Account Management: To complete registration, login, and account verification processes.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: For setting and monitoring gaming limits.
• Regulatory Compliance: To meet applicable legal obligations.
• Service Improvement: To improve website functionality and user experience.
• Communications: To inform you about important notices, updates, or relevant offers.

80hi has put in place the highest standard of technical and administrative measures to protect your information:

4.1 Encryption Technology

Our website uses SSL (Secure Socket Layer) encryption, which keeps your data transmission completely secure. Banking information and passwords are stored with the highest level of encryption.

4.2 Access Control

Only authorized personnel may access your personal information for necessary reasons. All staff are bound by strict confidentiality agreements.

4.3 Regular Audits

Our systems and processes are regularly audited so that any security risks can be quickly identified and prevented.

4.4 Data Minimization

We collect only the information that is essential to providing our services. We refrain from collecting unnecessary information.

80hi does not share your personal information with third parties without reason. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners may only use the information to provide specific services and are required to comply with our privacy standards.

5.2 Legal Obligations

We may be required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate demands from authorities.

5.3 Fraud Prevention

Necessary information may be shared with relevant authorities or other operators to prevent fraud, money laundering, or other illegal activity.

5.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in advance in such cases.

Our website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For analyzing and improving site usage.

6.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.

You have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. This request should be sent to [email protected].

7.2 Right to Correction

You have the right to request correction if there is any error or incompleteness in your information.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this request may be limited in cases of legal obligations or active accounts.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, processing that is essential for service delivery will continue.

7.5 Right to Control Communications

You have the right to opt out of promotional communications. However, important communications related to transactions and security will continue.

80hi retains your information for as long as it is needed:

• Information for active accounts is retained for as long as the account remains active.
• Certain information may be retained after an account is closed to meet legal obligations.
• Financial transaction records are retained for the period required under applicable law.
• Technical logs are stored for a limited period and are regularly deleted.

Once the specified period ends, information is securely deleted or anonymized so that your identity can no longer be identified.

80hi is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that someone under the age of 21 has provided us with their information, we will promptly delete that information and close the associated account.

80hi reserves the right to update this Privacy Policy as needed. For any significant changes:

• A notice of the change will be published on the website.
• The "Last Updated" date at the top of the Policy will be changed.
• For major changes, registered users may be notified by email.

Continuing to use the site after a change will be considered acceptance of the new policy. It is therefore recommended that you review this page regularly.

Your information may be stored or processed on servers located outside Bangladesh as needed to operate our services. In such cases we ensure that:

• Adequate data protection measures are in place in the destination country.
• Data transfers are conducted under contractual protections.
• The standard of data protection is no lower than the standard described in this Policy.